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My Account

  • How do you use my review?
  • I applied the code under the Discount Codes tab after placing my order; why didn’t it apply to the order I just placed?
  • I received a second gift subscription code when I have a current active gift subscription; could I apply the second code to my subscription so that it takes over after the first gift runs out?
  • I’m trying to log in and the system says my password is incorrect. When I try to reset my password, it says I have no account.
  • The My Sips page shows that I’m receiving the same box as last month. I thought I was getting new teas each month?
  • I have an allergy that isn’t listed in the quiz, how can I have that added?
  • Where do I put my gift subscription code if I have an active subscription?
  • How to skip an order
  • How to update payment information
  • How to redeem points
  • How to update shipping information
  • How to retake quiz
  • How do I cancel my subscription?
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